At Bytesweavers.tech, we strive to deliver high-quality services and products that meet our clients’ expectations. This refund policy outlines the conditions under which refunds may be requested and processed.
CUSTOM DEVELOPMENT SERVICES
For custom development projects, refunds are handled as follows:
Before Project Commencement:
- Full refund available if project is cancelled before work begins
- Refund processed within 5-7 business days
During Development:
- Refunds calculated based on work completed and milestones achieved
- Completed work and deliverables remain with the client
- Partial refunds may be provided for reasonable cause
After Project Completion:
- No refunds for completed and delivered projects
- Support and bug fixes provided as per service agreement
- Modifications and enhancements quoted separately
DIGITAL PRODUCTS
For our applications and software products:
Paid Applications:
- 30-day money-back guarantee from purchase date
- Refunds available if product fails to function as described
- Must demonstrate technical issues that cannot be resolved
- Refunds not available for change of mind or compatibility issues
Free Applications:
- No refunds applicable for free products
- Support provided on best-effort basis
- Issues addressed through updates when possible
WORDPRESS PLUGINS
WP AI Chat Master Pro:
- 30-day refund period from purchase date
- Refunds available for technical incompatibility issues
- Must provide evidence of compatibility problems
- Refunds not available after successful installation and configuration
REFUND CONDITIONS
Refunds may be denied for the following reasons:
- Project completion according to agreed specifications
- Client change of requirements after project commencement
- Failure to provide necessary cooperation or materials
- Violation of terms of service
- Use of delivered work in production environments
- Requests made beyond specified refund periods
REFUND PROCESS
To request a refund:
- Contact us at admin@bytesweavers.tech with subject “Refund Request”
- Provide order/project details and reason for refund
- Allow 2-3 business days for review and response
- If approved, refunds processed within 5-10 business days
- Refunds issued to original payment method
NON-REFUNDABLE ITEMS
The following are non-refundable:
- Third-party service costs (hosting, domains, API credits)
- App store fees and submission costs
- Completed design work and delivered source code
- Training and consultation sessions already conducted
- Custom modifications and feature additions
DISPUTE RESOLUTION
If you’re unsatisfied with our refund decision:
- Request a manager review within 7 days
- Provide additional documentation if available
- Final decisions made within 14 days of original request
- Consider alternative solutions such as service credits
MODIFICATIONS AND EXCEPTIONS
We reserve the right to:
- Modify this refund policy with 30 days notice
- Make exceptions on a case-by-case basis
- Require additional verification for refund requests
- Decline refunds for suspected fraudulent activity
CONTACT INFORMATION
For refund requests or questions about this policy:
Email: bytesweavers@gmail.com
Subject: Refund Request [Order/Project Number]
Include:
- Original order or project details
- Detailed reason for refund request
- Supporting documentation if applicable
- Preferred resolution outcome
CUSTOMER SATISFACTION
Our goal is customer satisfaction. Before requesting a refund, we encourage you to:
- Communicate any concerns or issues promptly
- Allow us to attempt resolution or corrections
- Consider alternative solutions or project modifications
- Discuss timeline or requirement adjustments
By engaging our services or purchasing our products, you acknowledge that you have read and agreed to this refund policy.