Support
Contact
Email support: bytesweavers@gmail.com
Common Questions
Are my photos uploaded?
Images selected in the app are processed on your device and are not uploaded to Bytesweavers servers by this app.
Why can processing be slow?
AI upscaling is compute intensive. Larger images and 4x exports require more time and memory, especially on older devices.
How do I manage Pro?
Subscriptions are managed through your Apple Account settings. Apple handles billing, cancellation, and refund requests.
Why does the simulator behave differently?
The iOS Simulator is for testing the app interface. Physical iPhones provide the real device performance characteristics for Core ML and Neural Engine processing.
When Contacting Support
Please include your device model, iOS version, app version, and a short description of the issue. Do not email private images unless you are comfortable sharing them.