Privacy Policy

1. Who controls your information

BytesWeavers (“we”, “us”, “our”) operates the App and is responsible for the information described here. Contact us at support@bytesweavers.tech.

2. Information we collect

• Account information: name, email address, password hash, account settings, subscription status, and credit balance.
• Household meal-profile information: family-member names, age, state, country, food style, planning preferences, allergies, wellbeing notes, and goals that you choose to enter.
• Meal-planning information: meal logs, outside-the-plan entries, meal photos you choose to upload, weekly meal plans, recipe details, AI chat messages, and saved planning preferences.
• Transaction information: Apple App Store product identifiers, signed transaction identifiers, entitlement status, and credit grants. We do not receive or store full payment-card details.
• Technical, advertising measurement, and security information: IP address, request timestamps, device/app diagnostics supplied by your device or Apple, advertising or device identifiers when permitted, app registration and subscription events, and security/rate-limit logs.

3. Why we use information

We use information to create and adjust weekly menus, identify logged meals, provide AI meal-planning chat, tailor recipes to your stated location and preferences, organise grocery ideas, manage your account and credits, verify subscriptions, secure the service, respond to support requests, and comply with legal obligations.

The App is a lifestyle meal-planning tool. It does not provide diagnosis, treatment, medical nutrition therapy or personalised weight-loss prescriptions.

4. AI processing and service providers

Your permission is required before any AI request is sent. The App presents an in-app consent screen before AI features can be used. You may decline, continue using non-AI features, or turn AI processing off later in Your space → AI data sharing. If you decline, you can still build and edit your own 7-day meal plans, write your own recipes, mark meals complete and track your day; that content stays on our server and is not sent to an AI provider.

When you choose an AI feature, we send only the information needed for that request through our server to OpenRouter: relevant profile information you entered (including name, age, region, food preferences, allergies, wellbeing notes and goal), active meal-plan and recipe details, meal-log descriptions, chat text, and an optional meal photo. We do not send your password or payment-card information to AI providers.

OpenRouter routes the request to the model provider selected in the App. Depending on the selected model, that provider may be OpenAI, Anthropic, Google, xAI, DeepSeek, Qwen/Alibaba, ByteDance, or Black Forest Labs. Provider availability can change and the App shows the model selected for your request. API keys remain on our server.

Provider protection requirement: BytesWeavers requires each third party receiving App data for AI processing to provide the same or equal protection of user data as stated in this Privacy Policy, including using it only to provide and secure the requested service, applying appropriate security safeguards, and deleting or returning it as required by our service arrangements and applicable law. We do not permit these providers to sell App personal data or use it for third-party advertising.

We use AI output only to provide the plan, recipe, meal image, meal-photo analysis, or coach response you request. Do not submit emergency or sensitive medical information. The App is not designed for diagnosis, treatment, medical nutrition therapy, or emergency care.

We use the Apple App Store to process subscriptions and verify purchases. Our hosting, email, database, and security providers process information only to operate and protect the App. We do not sell personal information.

5. Advertising measurement and App Tracking Transparency

The iOS App uses the Meta (Facebook) SDK to measure whether advertising results in app installations, app launches, registrations or subscriptions and to improve campaign reporting. We may send Meta app activation and completed-registration events and, after a verified subscription purchase, the product identifier, purchase amount, and currency. The SDK may also process IP address, device and app information, and a device or advertising identifier where Apple permits it.

We do not send Meta your meal plans, health or wellbeing information, meal photos, chat messages, name, email address, or payment-card details for advertising measurement. Meta processes measurement data under its Privacy Policy.

After onboarding, iOS asks whether you allow tracking across other companies’ apps and websites. If you decline, the App remains fully usable and does not grant access to Apple’s advertising identifier; Meta may still receive limited, non-identifier app-event data for aggregate measurement. You can change the tracking permission later in iOS Settings → Privacy & Security → Tracking.

6. Retention and deletion

We keep account and App data while your account is active. You can permanently delete your account in the App; this deletes associated profiles, logs, plans, chat history, and meal-planning memory from active systems. Subscription cancellation must be completed through Apple. Limited records may remain temporarily in encrypted backups or where required for security, fraud prevention, accounting, or law.

For help with deletion, email support@bytesweavers.tech from your registered email address.

7. Your choices and rights

You can access and update profile information in the App, delete meal logs and family profiles, or delete your account. Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or a portable copy of your information. Contact us to make a request. We may need to verify your identity before responding.

8. International transfers

Our providers may process information in countries other than yours. Where required, we use appropriate safeguards for those transfers.

9. Children and family profiles

The App is intended for adults planning meals for themselves or their household. Do not create an account for a child to use independently. If you believe a child provided personal information without appropriate authority, contact us so we can help remove it.

10. Security

We use reasonable administrative, technical, and organisational safeguards, including encrypted connections and access controls. No online service can guarantee absolute security.

11. Changes to this policy

We may update this policy as the App changes. We will post the updated version here and revise the effective date.

12. Contact

BytesWeavers
bytesweavers.tech
support@bytesweavers.tech