Privacy Policy

1. Who controls your information

BytesWeavers (“we”, “us”, “our”) operates the App and is responsible for the information described here. Contact us at support@bytesweavers.tech.

2. Information we collect

• Account information: name, email address, password hash, account settings, subscription status, and credit balance.
• Household meal-profile information: family-member names, age, state, country, food style, planning preferences, optional height, weight, activity level, and general meal-planning notes that you choose to enter. The App does not ask for medical notes or allergy information.
• Meal-planning information: meal logs, outside-the-plan entries, meal photos you choose to upload, weekly meal plans, recipe details, AI chat messages, and saved planning preferences.
• Transaction information: Google Play product identifiers, hashed purchase tokens, entitlement status, and credit grants. We do not receive or store full payment-card details.
• Technical, advertising, and security information: IP-derived approximate location, advertising or device identifiers, ad and app interactions, request timestamps, diagnostics supplied by your device or Google services, and security/rate-limit logs.

3. Why we use information

We use information to create and adjust weekly menus, identify logged meals, provide AI meal-planning chat, tailor recipes to your stated location and preferences, organise grocery ideas, manage your account and credits, verify subscriptions, display and measure advertising to free users, secure the service, respond to support requests, and comply with legal obligations.

The App is a lifestyle meal-planning tool. It does not provide diagnosis, treatment, medical nutrition therapy or personalised weight-loss prescriptions.

4. AI processing and service providers

When you request AI features, relevant meal-profile, plan, meal-log, photo, and chat information is sent through our server to OpenRouter and the AI model you select. OpenRouter may route the request to that model’s provider. API keys remain on our server. Do not submit medical or other sensitive information.

We use Google Play to process subscriptions and verify purchases. Free users may see ads provided by Google AdMob. Depending on your region and consent choices, Google may process device or advertising identifiers, approximate location, diagnostics, and ad or app interactions to deliver, limit, secure, and measure ads. Plus and Pro subscribers do not receive these ads. Our hosting, email, database, and security providers process information to operate and protect the App. We do not sell personal information.

5. Retention and deletion

We keep account and App data while your account is active. You can permanently delete your account in the App; this deletes associated profiles, logs, plans, chat history, and meal-planning memory from active systems. Subscription cancellation must be completed through Google Play. Limited records may remain temporarily in encrypted backups or where required for security, fraud prevention, accounting, or law.

For help with deletion, email support@bytesweavers.tech from your registered email address.

6. Your choices and rights

You can access and update profile information in the App, delete meal logs and family profiles, or delete your account. Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or a portable copy of your information. Contact us to make a request. We may need to verify your identity before responding.

7. International transfers

Our providers may process information in countries other than yours. Where required, we use appropriate safeguards for those transfers.

8. Children and family profiles

The App is intended for adults planning meals for themselves or their household. Do not create an account for a child to use independently. If you believe a child provided personal information without appropriate authority, contact us so we can help remove it.

9. Security

We use reasonable administrative, technical, and organisational safeguards, including encrypted connections and access controls. No online service can guarantee absolute security.

10. Changes to this policy

We may update this policy as the App changes. We will post the updated version here and revise the effective date.

11. Contact

BytesWeavers
bytesweavers.tech
support@bytesweavers.tech