Support

Help for AI File Organizer Pro.

Use this page for setup help, scan guidance, duplicate cleanup support, organization rules, subscriptions, and safe folder selection questions.

Email Support

What To Include

App version and macOS version.
Mac model and selected folder type.
Whether the issue happens in scan, duplicates, organize, rules, or membership.
A screenshot or exact error message if available.

Safe Folder Access

Choose folders using the app's Browse buttons. The app is designed to work with user-selected source and destination folders rather than hidden container folders.

Duplicate Cleanup

Review duplicate groups before moving anything to Trash. Keep backups of important files before bulk cleanup.

Subscriptions

Pro subscriptions unlock duplicate cleanup, batch organization, custom rules, and AI-assisted naming settings. Purchases and billing are managed by Apple.